Art.1 The present General Terms and Conditions for use of the website of Single Merchant Multiengineering – Ivanka Angelova, UID 104592326, Headquarters: 1, Vastanicheska Street, 5100 Gorna Oryahovitsa, Bulgaria, Phone: +3598752109, email:; Financially liable officer: Ivanka Petrova Angelova, and the services provided through them regulate the relations between ET Multiengineering – Ivanka Angelova (hereinafter referred to as “Multiengineering”) and any person (hereinafter referred to as a “User”) who uses the Multiengineering website and/or the services provided through it. For the purposes of these Terms and Conditions, the website of Multiengineering is the page:

Art.2. There are two categories of users within the meaning of these Terms:

Para.1. Active Users – sending the contact form – users who actively browse the Multiengineering-website by entering a mobile number and/or e-mail address and name. The mandatory data to be entered depend on the purpose – Applications.

Para. 2. Inactive – Users who visit the Multiengineering website without to fill in the Contact Form.

Art. 3. These rules are published on the website of Multiengineering and are considered accepted by the User upon entering the site. The User undertakes to use the services in accordance with the requirements of these General Terms and Conditions.

Art. 4. By accepting the present General Terms and Conditions, the User is informed and agrees, Multiengineering to send calls, messages and e-mails for the purposes of direct marketing and advertising of the own services of the company or services and products of third parties, providing the opportunity to each User, in the event of receiving a call, message or e-mail for direct marketing purposes, to disagree with future receipt of such messages. Multiengineering executes any refusal for the receipt of future messages for marketing purposes.

Art. 5. Infringement of copyright and related rights of, trademark rights or other intellectual property rights is prohibited.

Art. 6. Each User of the services of the Multiengineering website has the opportunity to express an opinion regarding these General Terms and Conditions by sending a personal message through the Enquiry Form.

Art. 7. Questions related to the use of services, announced on the Multiengineering website might be asked by Users by sending a message via the Enquiry Form.

Art. 8. Information concerning the ways of using the Multiengineering website, as well as the announced services, can be obtained through the Enquiry Form.

Art. 9. Multiengineering undertakes to keep the correspondence confidential and not to disclose personal data provided by Users without their prior consent unless this follows a legal provision.

Art. 10. Multiengineering reserves the right not to respond to Enquiries at the discretion of the administrator.

Art. 11. Multiengineering is not responsible to Users for:

Para. 1. Losses, missing profits or other damages caused to the Client as a result of using services through the Multiengineering website and the website itself, as well as the inability to use these services;

Para. 2. Inability of the User to use the functionality of the website;

Para. 3. Claims by third parties against the User during or in connection with the use of the functionality of the website;

Art. 12. Multiengineering is not responsible if in case of malfunctions of the software or hardware of other providers on the Internet or electronic communications in and / or outside the country, the User cannot partially or fully use the functionality provided on the website of Multiengineering.

Art. 13. Multiengineering processes the personal data of individuals (Active Users), in compliance with the requirements of EC Regulation 2016/679 and Ordinance №1/30.01.2013 on technical measures and levels of protection.

Art. 14. Multiengineering reserves the right to unilaterally change these General Terms and Conditions, as well as the structure of its website, without the obligation to notify the Users.

Art. 15. The legislation in force in the Republic of Bulgaria shall apply to issues not settled in these Terms and Conditions.

Art. 16. In the event of disputes, the parties shall make efforts to settle amicably the issue. In case of ongoing disagreement, either party may refer the dispute to a competent court.